Collection of information:
In order to get the full benefit of SeniorsAlarm, we may require information from you in order. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by SeniorsAlarms is collected via correspondence from you or your company. This may be via the telephone, email, mail, LiveChat on our website or through our website.
Use of Collected Information:
Any details collected from Seniors.Alarms customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.
Storage of collected information:
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our website, contact us on 1800 491 796 Access of collected information If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by contacting us on 1800 491 796.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, phone and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you to discuss your order
SeniorsAlarm uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails and remarketing. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by contacting us on 1800 491 796.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
SeniorsAlarm may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose. SeniorsAlarm does not share any information with third parties for any unknown or unrelated uses.
Links on the SeniorsAlarm site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Seniorsalarm.com.au